T2 Domestic Departures Taxi Drop-off

As part of our ongoing effort to reduce congestion, especially along Departures Road during the morning peak, Sydney Airport has implemented a trial taxi drop off at the T2 Domestic terminal on the Arrivals level.

If you’re travelling to the Domestic terminal via taxi between 5am and 7am Monday to Friday, you’ll be dropped off on the Arrivals level. From that level, you’ll be directed by staff to lifts and escalators up to departures to check-in to your flight.

The trial commenced on 17 October 2019.

This is a trial, but if it reduces travel times and reduces congestion as we expect, we will make this a permanent change.

The delays and congestion on the roads around the airport are frustrating and we want to make sure we are doing everything we can to improve your trip to and from the airport.

We’re capitalising on the Arrivals level for taxi drop offs as there are no pick-ups in this area until after 6am when the curfew has ceased.

Only taxis are eligible to access this area from 5am to 7am Monday to Friday.

We’ve engaged with the NSW Taxi Council to ensure drivers are aware, so no action is required by you.

Taxis know the location well and are also easily identifiable by our ground transport staff.

If you’re travelling with elderly passengers, are mobility impaired or are travelling with passengers with limited mobility and require specific access to the terminal, your taxi driver will be able to drop you off at the Departures level.

If you’re travelling with a large family or small children/babies and have a lot of luggage and require specific access to the terminal, your taxi driver will be able to drop you off at the Departures level.

No, you can instruct your taxi driver to drop you on Departures level.

There are no changes to the drop off location for rideshare vehicles who will access Departures Road for dropping off passengers.

Yes, there are no changes to the taxi pick up locations for arriving passengers.

There are allocated bays for taxi pick-up in Arrivals, with clear signs to show you were they are located.

No, passengers will not incur the ground transport access fee as part of this trial.

Our aim is to reduce congestion and delays during the morning peak within the Domestic precinct.

The Arrivals level can accommodate 15 vehicles at a time, with an average drop off time of three minutes per vehicle, we anticipate the taxi rank will be able to accommodate 300 vehicles per hour.

Furthermore, with 300 vehicles per hour at an average length of six metres, we anticipate we will be able to remove up to 1.8km of traffic congestion per hour.

Over the past five years, we’ve invested significantly in reducing congestion and improving access to the airport, but we know there’s more we can do. You can read more about how we’re improving our road network here .